Returns & Exchanges

At PÜR Minerals, we want you to love your clean beauty products, which is why we offer a 30-day satisfaction guarantee on all purchases made through our official site. If a product isn't the right fit for your skin, we are happy to facilitate a return or exchange to ensure you find your perfect match.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the products in their original packaging, if possible, and include the packing slip provided in your confirmation email.

3

Label and Ship

Download and print the prepaid shipping label from our portal, securely attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing